Advice Guidelines

Who we help

We provide free and confidential legal advice appointments for people who live or work in the Greater Shepparton, Mitchell, Strathbogie, Benalla, Mansfield and Moira shires.

We provide advice on a wide range of legal issues. We also provide information about the law and resources to help people solve their legal problems.

We prioritise people who are experiencing social and economic disadvantage.

Please see the table below to find out which legal issues we can provide advice on.

If we are not able to give you advice about your legal issue, we can give you information about other services that might be able to help.

To make an appointment with Goulburn Valley Community Legal Centre, please call (03) 5831 0900 or 1800 310 900 (if calling from outside Shepparton) during business hours from 9am to 5pm, Monday to Friday.

In addition to our legal advice services, we provide ongoing legal support and representation to people who are experiencing multiple forms of disadvantage, such as disability, homelessness, financial hardship, discrimination, family violence, physical and mental health problems, or issues with alcohol and drug use.

To be eligible for ongoing legal assistance, you will need to meet certain criteria, like low income or receiving a Centrelink benefit. Your legal problem must also be one of our priority areas of law, which may change from time to time. After an initial advice appointment, our staff will help to assess your eligibility for ongoing assistance.

Advice Guidelines

Area of Law Advice availability
Adoption Yes
Banking Disputes Yes
Bankruptcy No
Change of Name Yes
Child Protection Yes
Child Support / Child Maintenance & Paternity Yes
Commercial Matters No
Consumer Complaints Yes
Consumer Credit Yes
Conveyancing No
Criminal matters (minor) Yes
Criminal matters (serious) No
Debts (owing) Yes
Debts (owed) Yes
Defamation Yes
Discrimination Yes
Employment Yes
Estates (Simple) No
Family Law (children) Yes
Family Law (property) Yes
Family Law (divorce) Yes
Family Violence Yes
Family Violence Intervention Orders Yes
Freedom of Information Yes
Guardianship/ Administration Yes
Health Care Complaints Yes
Immigration & Refugee Law No
Incorporation No
Infringements Yes
Insurance Yes
Lawyer Complaints Yes
Mental Health Rights Yes
Motor Vehicle Accidents Yes
Neighbourhood Disputes Yes
Not for profit law No
Personal Injury No
Personal Safety Orders Yes
Police Complaints Yes
Powers of Attorney Yes
Property Law (not family) No
Special Circumstances Yes
Social Security Yes
Tenancy Yes
Traffic Offences Yes
Victims of Crime Compensation Yes
Wills (Simple) Yes